BIBIGYAN ng libreng tickets ang mga pasaherong nakaranas ng Tap-Out Errors sa Pilot Run ng Cashless Payments sa MRT Line 3 (MRT-3).
Ayon sa Department of Transportation (DOTr), ang hakbang ay bahagi ng kanilang agarang solusyon sa reklamo ng mga pasahero ng MRT-3 na nakaranas ng System Errors habang nagbabayad sa pamamagitan ng bagong lunsad na Cashless Methods ng linya ng tren.
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Inihayag ng DOTr na mahigpit nilang mino-monitor ang concerns ng MRT-3 riders, partikular ang mga kaso kung saan siningil ang mga pasahero ng maximum na 28 pesos bunsod ng System Issues nang mag-tapout sa Exit Turnstiles.
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